Payment Security

Secure Payments

At Orvellasy™, protecting your payment information is a priority. Payments are processed through secure, encrypted payment gateways. We do not directly store complete credit or debit card details on our systems.

Payment Methods

Available payment methods are displayed at checkout and may vary by country, currency, device, and payment provider. Orders are processed only after payment authorization is completed.

Verification and Fraud Prevention

To protect customers and our store, an order may be subject to identity, billing, or payment verification. We may contact you if additional information is reasonably required. Orders that cannot be verified may be delayed or cancelled.

Currency and Charges

Prices and the checkout currency are shown before payment. Your bank or payment provider may charge currency-conversion or international transaction fees. These fees are controlled by the provider and are not collected by Orvellasy™.

Payment Issues

If a payment fails, please confirm that your billing details are correct or contact your bank or payment provider. For assistance, contact us using the details below.

Company: Xuzhou Guanshiji Information Technology Co., Ltd.
Address: Rooms 719 and 720, 7th Floor, Science and Technology Building, Science and Technology Avenue, Quanshan District, Xuzhou, Jiangsu Province, China
Email: service@orvellasy.com
Phone: +86 137 8372 8392
Customer Service Hours: 8:00 AM–10:00 PM (China Standard Time, UTC+8)

Last updated: October 10, 2026.